Insights

Oct 17, 2024

How to Check if Full Fibre is Available in Your...

With the growing need for faster and more reliable internet, full fibre broadband—also known as FTTP (Fibre to the Premises)—has become the gold standard for high-speed connectivity. If you're considering an upgrade and wondering if full fibre is available in your area, here’s how you can find out.

  1. Start with the Major Comparison Sites

One of the easiest ways to check for full fibre in your area is to visit popular broadband comparison websites like Uswitch, Broadband Genie, or Compare the Market. These sites can quickly give you an overview of what large national providers, like BT and Virgin Media, are offering in your region.

However, these sites tend to focus on the bigger players and might not show smaller, independent providers that are active in your area. While they’re a good place to start, you might need to do a bit more digging to uncover all your options.

  1. Explore Independent Fibre Providers

Smaller providers are expanding their full fibre networks quickly, often bringing faster broadband to areas that the big companies haven’t yet reached. Companies like Netomnia, Hyperoptic, Community Fibre, and CityFibre are rolling out high-speed fibre in many parts of the UK.

These independent providers are worth checking directly on their websites or via smaller, niche comparison sites. You might discover that one of these companies is already offering full fibre in your area—or are planning to soon.

  1. Don’t Overlook Local Networks

In some regions, particularly rural or underserved areas, local or community-based broadband networks have been set up to provide full fibre where larger providers haven’t yet invested. These networks might be supported by local councils or cooperatives, and they can offer a great alternative if the big providers haven’t reached you yet.

A quick online search with your town or village name along with "full fibre broadband" can help you find if any local initiatives are available.

  1. Use the Government’s Broadband Checker

The UK government’s broadband availability checker is a useful tool for finding out what broadband services are available in your area. By entering your postcode, you can get a breakdown of different types of connections, including full fibre, available to you.

This tool can sometimes show providers that aren’t listed on big comparison websites, so it’s worth checking to make sure you’re not missing out on any options.

  1. Check Fibre Coverage Maps

Many fibre providers, including both large and smaller companies, offer detailed coverage maps on their websites. These maps show where full fibre is currently available and where they are planning to expand next.

Checking these maps can give you a better idea of whether you’re in an area that’s already covered or one that’s about to be.

For instance, we have a dedicated page detailing our rollout and others frequently update their coverage maps as they expand their fibre networks. It’s worth keeping an eye on these maps if you’re waiting for full fibre to arrive in your area.

  1. Ask Around Locally

Sometimes, simply asking your neighbours or checking in with your local community can provide valuable information. If someone on your road has recently had full fibre installed or you’ve noticed vans from fibre companies around, it’s a good indication that full fibre is available nearby or will be soon.

Broaden Your Search

When checking for full fibre availability, don’t just rely on the well-known comparison sites. While they’re helpful, you’ll get a more complete picture by also looking into independent providers, using government tools, and checking coverage maps. There’s a good chance that full fibre is closer than you think, and you might have more options than initially appear!

Sep 3, 2024

What is an ISP? A Simple Guide to Internet Serv...

If you’ve ever wondered how the internet gets to your home or office, it’s all thanks to Internet Service Providers (ISPs). You’ve probably heard of companies like BT, Sky, or Virgin Media, but what exactly do they do? Let’s break it down and explain how ISPs work, the different types available, and how to choose the right one for you.

How Does an ISP Work?

An Internet Service Provider is the company that gives you access to the internet. Think of them as the bridge between you and the world wide web. When you browse online, send an email, or stream your favourite show, your data needs to travel back and forth between your device and the internet. Your ISP handles all of this behind the scenes, managing your connection to make sure everything runs smoothly.

They do this by maintaining huge networks of equipment and cables (like fibre optic lines, copper wiring, or wireless signals) that link your home or office to the internet backbone. This backbone is a giant global system of networks that forms the core of the internet.

Types of ISPs and Internet Connections

Not all ISPs are the same, and neither are the types of connections they offer. Here’s a quick overview of the most common ones:

  1. Cable ISP
    These use the same coaxial cables that deliver your TV signal to also bring you the internet. The speeds are decent, but because the bandwidth is shared with other users in your area, it can slow down during peak hours.

  2. Fibre-optic ISP
    The gold standard of internet connections. Fibre broadband uses light signals to transfer data through fibre-optic cables, offering blazing-fast speeds. Ideal for streaming, gaming, and working from home, fibre is reliable and fast, but not available everywhere just yet.

  3. DSL (Digital Subscriber Line) ISP
    This uses your phone line to deliver internet. It’s not as fast as fibre or cable, but still works for light internet use like browsing and checking emails.

  4. Satellite ISP
    If you live in a rural area, you might rely on satellite internet. It beams the signal from space, making it a solid option for places without cable or fibre. However, it tends to be slower and more prone to delays.

  5. Wireless ISP
    Wireless ISPs use radio signals to transmit internet to your home. They’re great for areas that don’t have traditional infrastructure but can be a bit patchy compared to fibre or cable.

  6. Dial-up ISP
    Yes, dial-up still exists! This old-school option uses your phone line to connect to the internet. It’s incredibly slow by today’s standards but may still be used in some areas with no other choices.

ISP Tiers: How They Rank

ISPs aren’t just different based on the technology they use; they also operate at different tiers, which reflect how much control they have over the internet’s core infrastructure.

  • Tier 1 ISPs
    These are the giants of the internet world, owning massive networks and enjoying direct access to the internet’s core. They can exchange traffic with other Tier 1 providers without paying for it. Think of companies like BT in the UK.

  • Tier 2 ISPs
    Tier 2 providers buy access from Tier 1 networks but still manage to offer extensive services, especially in specific regions. They’re a bit smaller in scale and don’t have as much control over internet routing.

  • Tier 3 ISPs
    These are the companies you’re most familiar with. They buy bandwidth from Tier 1 or 2 providers and resell it to customers, including households and small businesses.

Fibre Broadband: The Best Internet You Can Get

At Netomnia, we operate a fibre broadband network, which we supply to ISPs to deliver high-speed internet. Fibre-optic broadband is the fastest and most reliable type of internet connection, offering:

  • Speed: You can get speeds of up to 1 Gbps, which is perfect for things like 4K streaming, video calls, and online gaming.
  • Reliability: Unlike copper wires, fibre is resistant to interference, so you won’t see slowdowns even when a lot of people are online.
  • Low Latency: This means less delay when your data is travelling, which is great for gaming and video conferencing.

Since installing fibre infrastructure can be expensive, it’s not available everywhere yet. However, where it’s offered, it’s the best option for fast and stable internet.

How to Choose the Right ISP

When picking an ISP, there are a few things to think about:

  1. Availability
    Not all ISPs or connection types are available in every area, so check what options are available at your address first.

  2. Speed
    If you have multiple people in your household streaming, gaming, or working from home, you’ll need faster speeds to avoid buffering and slowdowns.

  3. Cost
    ISPs offer different price plans based on speed and data usage. Make sure to compare what you’re getting for your money, and be on the lookout for data caps that might limit your usage.

  4. Customer Service
    When things go wrong (and they sometimes will), good customer service is essential. It’s worth checking reviews to see how well an ISP deals with issues and technical support.

  5. Extras
    Some ISPs offer bundles that include TV, landline phones, or even smart home security systems. If you’re after more than just the internet, these can offer good value.

Why Fibre Networks Make a Difference

We don’t sell internet services directly to customers; instead, we work with ISPs who use our fibre network to bring high-speed internet to homes and businesses. This partnership allows customers to enjoy the benefits of our advanced fibre technology, while ISPs provide the personalised service and support that meet individual needs.

Common Questions About ISPs

  • Can my ISP see what I do online?
    ISPs can track things like your browsing habits, but most of the time, this data is anonymised or used to improve services. You can always use a VPN for more privacy.

  • How do I know who my ISP is?
    You can check your contract, bill, or even look up your IP address online. Many websites will tell you who your ISP is.

  • Can I switch ISPs easily?
    Yes, but the availability of different ISPs depends on your location and what infrastructure is in place. If your area is served by a fibre network like ours, you may have multiple ISP options to choose from.

Understanding what an ISP does helps you make better decisions when it comes to your internet connection. Whether you’re choosing fibre for speed, or something more basic for casual browsing, picking the right ISP is key to a smooth online experience.

Aug 21, 2024

Is Full Fibre Worth It? Exploring the Future of...

As the need for faster and more reliable internet grows, many are asking: Is full fibre broadband worth the investment? For wholesale network operators, this is a crucial question as the industry moves toward next-generation connectivity.

What Is Full Fibre Broadband?

Full fibre broadband, also known as Fibre to the Premises (FTTP), is the top tier of internet connectivity. Unlike older broadband types that use a mix of fibre and copper cables, full fibre relies solely on fibre optic cables from the exchange straight to the user's home or business.

Key Points About Full Fibre:

  • Speed: Can reach speeds of up to 1 Gbps or higher, ideal for things like 4K streaming, online gaming, and large file transfers.
  • Low Latency: Offers low delay, which is important for real-time activities like video conferencing and online gaming.
  • Reliability: More stable and less affected by environmental factors than copper cables, meaning a more consistent connection.

Why Full Fibre Is Worth It

1. Superior Speed and Performance

Full fibre broadband delivers extremely high speeds, making it essential as we increasingly rely on the internet for everything from work to entertainment. Whether it's for supporting multiple users in a household, enabling businesses to run efficiently, or powering smart city infrastructure, full fibre provides the necessary bandwidth.

2. More Reliable Connectivity

  • Reduced Downtime: Full fibre is less prone to interference, so users experience fewer service interruptions.
  • Consistent Speeds: Unlike connections that rely on copper, full fibre delivers the speed you’re promised, regardless of your distance from the exchange.

3. Supports the Digital Economy

As our economy becomes more digital, businesses and communities need strong internet infrastructure. Full fibre supports:

  • Remote Work: Smooth video calls and fast access to cloud services.
  • Telemedicine: High-quality video consultations and secure data transfers.
  • Smart Cities: Reliable connectivity for public services and IoT devices.

Potential Drawbacks

While full fibre is impressive, there are some challenges to keep in mind:

1. Installation Costs and Infrastructure Investment

  • For Network Operators: Rolling out full fibre requires a significant upfront investment, including the cost of installing new fibre optic cables and upgrading existing infrastructure.
  • For Consumers: Installation fees can be higher compared to traditional broadband services.

2. Availability

Full fibre isn’t yet available everywhere. Rural areas, in particular, might face delays in getting full fibre due to the cost and complexity of building infrastructure in less populated regions.

3. Installation Disruption

Installing fibre optic cables can sometimes cause temporary disruptions, especially in urban areas where existing infrastructure needs to be upgraded. However, these disruptions are usually short-term and result in long-term benefits.

Is Full Fibre Worth It?

Yes, full fibre broadband is worth it.

It’s the future of internet connectivity, offering unmatched speed, reliability, and the ability to support a rapidly changing digital world. While the initial costs and installation challenges can be significant, the long-term benefits for both consumers and network operators make it a smart investment.

For wholesale network operators, investing in full fibre isn’t just about meeting today’s demands—it’s about preparing your network to be a leader in the digital age. Investing in full fibre now will bring returns in the form of happy customers, improved operational efficiency, and a competitive edge in the market.

So, is full fibre worth it? Definitely. The future of connectivity is fibre, and there’s no better time to invest.

Aug 9, 2024

The Importance of Broadband for Single People...

Living on your own has its perks, but it also means you're solely responsible for keeping yourself connected to the digital world. Whether it's for work, play, or staying in touch with loved ones, having reliable broadband is crucial. We want to help you navigate the broadband landscape and help you understand why investing in full fibre broadband is a smart choice.

Why Broadband Matters When You Live Alone

When you're the only one at home, a reliable internet connection can make a world of difference:

  1. Working from Home: If your job allows remote work, you know how important it is to have a stable internet connection. A solid broadband connection ensures your video calls are smooth, files upload and download quickly, and your online tools function without hiccups.
  2. Entertainment: Let’s be honest—streaming movies, TV shows, and music is a big part of modern life. Services like Netflix, BBC iPlayer, and Spotify need a decent connection to avoid buffering and keep the quality high.
  3. Social Life: Keeping in touch with friends and family through video calls, social media, and messaging apps is essential. A reliable internet connection means you won’t miss out on important moments.
  4. Shopping and Banking: From ordering food shopping to managing your bank accounts, a strong internet connection makes online shopping and banking secure and hassle-free.
  5. Hobbies and Learning: Whether you're taking online courses, watching YouTube tutorials, or diving into online gaming, a good broadband connection supports your personal interests and growth.

What You Should Consider

When picking a broadband plan, here's what you need to think about:

  1. Speed: Internet speed is measured in megabits per second (Mbps). Here’s a quick guide on what you might need in the UK:
    • Basic Use (Emails, Browsing, Social Media): 5-10 Mbps.
    • HD Streaming, Video Calls: 15-25 Mbps.
    • 4K Streaming, Online Gaming: 25-50 Mbps.
    • Multiple Devices, Heavy Use: 50+ Mbps.
  2. Data Limits: Some plans have data caps. If you’re online a lot, an unlimited data plan is the way to go to avoid extra charges.
  3. Reliability: Choose a provider known for dependable service. Check out reviews and ask neighbours about their experiences.
  4. Customer Service: Good customer support is a lifesaver when things go wrong. Pick a provider with a reputation for being responsive and helpful.

The Game-Changer: Full Fibre Broadband

Now, let's talk about full fibre broadband. Also known as Fibre to the Premises (FTTP), it uses fibre optic cables to deliver internet directly to your home. Here’s why it’s a game-changer and worth the investment:

  • Ultrafast Speeds: Full fibre offers way faster speeds than the traditional copper connections. This means no more buffering during video calls or streams, and downloads happen in a flash.
  • Super Reliable: Fibre optic cables are less prone to interference, giving you a more consistent connection. No more annoying dropouts or slowdowns!
  • Future-Proof: As our digital lives grow, full fibre can handle more data, making it a great long-term investment. It’s ready for whatever the future of the internet holds.
  • Better Uploads: Full fibre often offers equal upload and download speeds, perfect for video calls, uploading content, and using cloud services.

Other Handy Tips

  • Wi-Fi Router: A good Wi-Fi router can make a big difference. Look for one with the latest standards (like Wi-Fi 6) for better speed and coverage.
  • Contract Length: Be mindful of contract terms. Some plans are month-to-month, while others ensure you are contracted for a year or more.
  • Bundles: Sometimes bundling internet with TV or phone services can save you money. Check if these deals meet your needs and offer better value.

Picking the right broadband plan is key to a smooth and enjoyable online experience. Consider your usage, the speeds you need, and the reliability of service providers. And remember, investing in a good broadband connection, especially full fibre, is investing in your comfort, productivity, and happiness.

Aug 2, 2024

Broadband Speed Guide: Understanding Full Fibre...

Fast and reliable broadband is essential these days. Whether you're streaming movies, playing games, working from home, or using smart devices, having a good online connection makes everything easier. It is crucial to understand the importance of broadband, what it is, how it works and how you can use it in everyday life.

What is Broadband Speed?

Broadband speed measures how quickly you can download and upload data on the internet. It's measured in megabits per second (Mbps) or gigabits per second (Gbps). The speed you need depends on your online activity and what you use the internet for. Let’s explain what download and upload speeds are:

  • Download Speed: This is how fast data comes from the internet to your device.
  • Upload Speed: This is how fast data goes from your device to the internet.
  • Latency: This is the delay before data starts moving, which is important for things like gaming and video calls. Usually, a rule of thumb, the higher your broadband speed the lower latency you should have (less delay in data transfers) and the quicker you can download and upload data.

Types of Broadband and Their Speeds

Different types of broadband connections offer various speeds. Here's a look at the main types:

  1. ADSL (Asymmetric Digital Subscriber Line):

    • Speeds: Up to 24 Mbps download, 1 Mbps upload.
    • Usage: Suitable for basic browsing, emailing, and light streaming. ADSL broadband is a connection that is made of entirely copper cables which aren’t designed for fast data transfers.
  2. Cable Broadband:

    • Speeds: 50-500 Mbps download, 10-50 Mbps upload.
    • Usage: Good for streaming HD/4K videos, gaming, and moderate multi-device usage.
  3. FTTC (Fibre to the Cabinet):

    • Speeds: Up to 80 Mbps download, 20 Mbps upload.
    • Usage: Ideal for HD streaming, online gaming, and working from home. This is where the cable from the data exchange (where your broadband connection initially starts) to the green cabinet you may see in your area is made of fibre optic glass. The cable from the green cabinet to your premise is made of slow copper.
  4. Full Fibre (FTTP, Fibre to the Premises):

    • Speeds: 100 Mbps to 1 Gbps (or higher) download and upload.
    • Usage: Perfect for Ultra HD streaming, heavy gaming, large file transfers, and extensive smart home setups. This is where the entire connection from the data exchange to your premise is made of fibre optic cables meaning that data can be transferred much quicker! If you want to know how fibre optic cables work, you can check out our separate blog post about it!
  5. Satellite Broadband:

    • Speeds: 25-100 Mbps download, 3 Mbps upload.
    • Usage: Best for rural areas with no other options; suitable for basic browsing and light streaming. Satellite broadband uses (you guessed it) satellites to transmit your data. Due to the lack of infrastructure require, this is an attractive option for rural areas but often comes with unreliability and a patchy connection.
  6. Mobile Broadband (4G/5G):

    • Speeds: 4G: 20-50 Mbps, 5G: 100 Mbps to 1 Gbps.
    • Usage: Great for on-the-go internet, streaming, and gaming.

Understanding Different Broadband Speeds

Let’s break down what you can do with different broadband speeds:

  1. 10-25 Mbps: Basic Speed

    • What You Can Do: Browse the web, check emails, and stream music.
    • Good For: One person or a small household with light internet use. You can watch videos in standard definition (SD), but HD videos might buffer.
  2. 25-50 Mbps: Moderate Speed

    • What You Can Do: Stream HD videos, play online games, and have video calls.
    • Good For: Small families with a few devices. You can stream HD videos smoothly and have decent gaming and video call experiences.
  3. 50-100 Mbps: High Speed

    • What You Can Do: Stream HD videos, play games, and work from home.
    • Good For: Families with multiple users and devices. You can stream HD videos on several devices, download large files, and have smooth video calls.
  4. 100-500 Mbps: Very High Speed

    • What You Can Do: Stream Ultra HD (4K) videos, play heavy games, and transfer large files.
    • Good For: Larger households or heavy internet users. You can stream 4K videos on multiple devices, have fast downloads and uploads, and enjoy low-latency gaming.
  5. 500 Mbps - 1 Gbps: Ultra High Speed

    • What You Can Do: Stream 4K/8K videos, use virtual reality (VR), and connect many smart home devices.
    • Good For: Homes with lots of devices and heavy internet use. You can future-proof your home and handle any high-demand applications easily.
  6. Above 1 Gbps: Gigabit Speeds

    • What You Can Do: Handle advanced tasks like remote work with large files, professional video editing, and cloud computing.
    • Good For: Tech enthusiasts and small businesses needing very fast and reliable internet.

Why Full Fibre Broadband?

Full fibre broadband, also called Fibre to the Premises (FTTP), uses fibre optic cables directly to your home or business. This has many benefits over older types of connections that use copper wires.

Here are some of the benefits of full fibre broadband:

  • Speed: Full fibre can offer very high speeds, often 1 Gbps or more, for both downloads and uploads.
  • Reliability: It’s less likely to have problems and provides a stable connection.
  • Future-Proof: It can handle increasing internet demands, so it will stay fast as your needs grow.

Popular Questions About Full Fibre Broadband Answered

1. What is full fibre broadband and how does it work?

Full fibre broadband uses fibre optic cables from the provider directly to your home. This keeps speeds high and connections reliable, unlike older systems that use copper wires for part of the journey.

2. How is full fibre broadband different from regular broadband?

Full fibre uses fibre optic cables all the way, while regular broadband often uses a mix of fibre and copper. Full fibre gives faster, more reliable speeds.

3. Do I need special equipment for full fibre broadband?

Yes, you’ll need a fibre-compatible router, which your internet provider usually supplies.

4. Is full fibre broadband available in my area?

Availability varies. Check with local providers to see if full fibre is available where you live. You can even check your postcode on our website to see if you’re available on our website!

5. How can I benefit from upgrading to full fibre broadband?

Upgrading gives you faster speeds, more reliable connections, and the ability to use many devices at once without slowing down.

Download Speeds: How Long It Takes to Download Different Files

To help you understand how broadband speed affects download times, here’s a table showing how long it takes to download different file sizes at various speeds:

| File Size | 10 Mbps | 25 Mbps | 50 Mbps | 100 Mbps | 500 Mbps | 1 Gbps | |--------------------|---------|---------|---------|----------|----------|--------| | 5 MB (e.g., song) | 4 seconds | 2 seconds | 1 second | <1 second | <1 second | <1 second | | 50 MB (e.g., app) | 40 seconds | 16 seconds | 8 seconds | 4 seconds | <1 second | <1 second | | 500 MB (e.g., SD movie) | 7 minutes | 3 minutes | 1.5 minutes | 40 seconds | 8 seconds | 4 seconds | | 2 GB (e.g., HD movie) | 27 minutes | 11 minutes | 5.5 minutes | 2.5 minutes | 40 seconds | 20 seconds | | 10 GB (e.g., 4K movie) | 2.2 hours | 53 minutes | 27 minutes | 13 minutes | 2.5 minutes | 1.25 minutes |

Choosing the Right Broadband Speed for Your Needs

To find the right speed for your home, think about these things:

  • Number of Users: More people and devices need more speed.
  • Types of Activities: Streaming, gaming, and video calls need higher speeds than just browsing and emailing.
  • Future Needs: Getting a higher speed now can prepare you for future internet use.

Here are some example scenarios to help you decide:

  • Single User, Light Usage: 25-50 Mbps is enough for basic activities.
  • Family with Moderate Usage: 100-200 Mbps supports streaming, gaming, and remote work for several people.
  • Tech-Savvy Household: 500 Mbps or more is great for heavy use, multiple 4K streams, and lots of smart devices.

Conclusion

Understanding broadband speeds helps you choose the right internet plan for your needs. Full fibre broadband offers the best speeds, reliability, and is ready for the future. Whether you just browse the web or have a house full of devices, there’s a broadband speed that fits your lifestyle. Invest in full fibre broadband to enjoy a seamless online experience now and in the future.

Jul 23, 2024

Broadband for Families: How to Choose the Right...

Broadband is a crucial utility for families in the modern age.

It powers everything from education to entertainment, enabling us to connect, learn, and enjoy life more efficiently. We are going to talk about the importance of broadband for families, its various uses, and how to find the right package for your household.

Why Broadband is Important for Families

  1. Education: With the rise of online learning platforms and digital homework assignments, a reliable internet connection is essential for students of all ages. High-speed broadband ensures pristine access to virtual classrooms, educational resources, and collaborative tools.

  2. Work From Home: With work shifting to a digital workspace, many parents work remotely, requiring a stable and fast internet connection for video conferencing, file sharing, and other work-related tasks. A robust broadband connection supports productivity and flexibility.

  3. Entertainment: High-speed internet ensures high-quality streaming without buffering or lag. From streaming movies and TV shows to online gaming and music, broadband delivers endless entertainment options.

  4. Communication: Staying in touch with loved ones through video calls, social media, and instant messaging is easier with reliable broadband. It helps maintain connections with family and friends, no matter where they are.

  5. Smart Home Devices: Modern homes are increasingly equipped with smart devices like security cameras, thermostats, and voice assistants. By investing in full fibre broadband, you are giving your smart devices a connection that enables them to work flawlessly.

Choosing the Right Broadband Package

When selecting a broadband package for your family, consider the following:

  1. Speed: Ensure the package offers adequate speed for your household’s needs. Consider the number of users and devices. Do an internet speed test to see what you current speed is. This will let you know what speed your new package needs to beat!

  2. Reliability: Look for a provider with a reputation for reliable service and good customer support. Research Trustpilot scores, online reviews and be sure to choose a provider that values you as a customer.

  3. Cost: Compare packages to find one that fits your budget. Consider any additional costs like installation fees or equipment rental. Additionally, be sure to find out if there are any mid-contract price hikes; be sure to check you’re their online information!

  4. Social Tariff Packages: Check if you're eligible for social tariff broadband packages, which are designed to provide affordable internet access to low-income households. Research to see if your desired Internet Service Provider (ISP) has a dedicated affordable package.

Social Tariff Eligibility

Social tariffs are discounted broadband plans offered to families and individuals who may find standard packages financially burdensome. Eligibility criteria tend to vary by provider but often include the following:

  • Recipients of certain government benefits such as Universal Credit, Pension Credit, Income Support, or Jobseeker's Allowance.
  • Households with children receiving free school meals.
  • Individuals receiving disability benefits.

To check your eligibility for a social package:

  1. Visit Provider Websites: Many broadband providers have a section dedicated to social tariffs where you can check eligibility criteria and apply directly.

  2. Government Resources: Government websites often provide information on social tariffs and links to approved broadband providers.

  3. Contact Providers: Call customer service departments of broadband providers to inquire about social tariffs and eligibility requirements.

FAQs

Q: What is full fibre broadband? A: Full fibre broadband, also known as Fibre to the Premises (FTTP), uses fibre optic cables to deliver internet directly to your home, offering faster and more reliable speeds compared to traditional copper cables.

Q: How do I know what speed I need? A: Consider the number of people in your household and their online activities. Activities like streaming, gaming, and video conferencing typically require higher speeds. Do a speed test to see how much speed is giving you your current performance! You may need more!

Q: What is a social tariff broadband package? A: Social tariff packages are affordable broadband plans designed for low-income households, offering essential internet access at reduced rates. Check with your provider for eligibility and availability.

Q: How can I check if I'm eligible for a social tariff? A: Eligibility typically includes receiving certain government benefits or meeting specific income criteria. Visit your broadband provider’s website, government resources, or contact providers directly to check eligibility.

Q: How can I improve my broadband speed? A: Ensure your router is placed centrally and away from obstructions. Reduce the number of connected devices and upgrade to a higher-speed package if necessary.

Q: Is full fibre broadband available in my area? A: Use our postcode checker above to see if full fibre broadband is available at your location. Availability is expanding rapidly, so check back frequently for updates.

Broadband is more than just an internet connection; it’s a vital tool that enhances our daily lives. By choosing the right package for your family’s needs, you can ensure everyone stays connected, productive, and entertained.

Jul 12, 2024

How Can I Change Broadband Provider? A Step-by-...

Switching your broadband provider can seem daunting, but it doesn’t have to be. Whether you're looking for faster speeds, better customer service, or a more affordable plan, changing broadband providers can significantly enhance your internet experience.

Why Change Broadband Provider?

Before diving into the steps, let's briefly discuss why you might want to switch broadband providers:

  • Better Speeds: Faster internet speeds for streaming, gaming, or working from home.
  • Cost Savings: More affordable plans that offer better value for money.
  • Improved Service: Better customer service and support.
  • Additional Features: Extra benefits like free routers, no-contract options, or enhanced security features.

How to Change Broadband Provider: Step-by-Step

1. Evaluate Your Current Contract

Before making any moves, check your current broadband contract. Note the following:

  • Contract End Date: Early termination fees may apply if you’re still within the contract period.
  • Notice Period: Some providers require notice before you can switch.
  • Outstanding Charges: Ensure there are no pending payments or charges.

2. Research and Compare Providers

Next, explore other broadband providers and compare their plans. Consider these factors:

  • Speed: Assess the download and upload speeds offered.
  • Price: Look at the monthly cost and any installation fees.
  • Customer Reviews: Check reviews to gauge customer satisfaction.
  • Contracts: Understand the contract length and any cancellation policies.

Use comparison websites to get a comprehensive view of available deals in your area.

Additionally, be sure to do further research outside of comparison websites to see other options who don’t appear on the comparison websites.

3. Check Availability

Not all broadband providers operate in all areas. Use the provider’s website to check if their services are available at your address. Input your postcode for accurate information.

4. Decide on a New Provider

After thorough research, choose the provider that best meets your needs. Ensure they offer the speed, price, and service level you desire.

5. Arrange the Switch

Contact your new provider to arrange the switch. Here’s what typically happens:

  • Sign Up: Complete the signup process with your new provider.

  • Migration Date: Your new provider will set a migration date.

  • Cancellation: In many cases, your new provider will handle the cancellation of your old service.

6. Notify Your Current Provider

If your new provider does not handle the cancellation, notify your current provider about your decision to switch. Provide the necessary notice as per your contract.

7. Prepare for the Switch

Ensure a smooth transition by:

  • Backing Up Data: Backup important data that might be affected by the switch.
  • Equipment: Return any equipment (like routers) to your current provider if required.
  • Installation: Be present on the installation day if your new service requires new equipment setup.

8. Test Your New Connection

Once your new broadband is up and running, test the connection:

  • Speed Test: Use online tools to check the speed.
  • Functionality: Ensure all devices are properly connected and functioning.

Tips for a Smooth Transition

  • Overlap Services: If possible, overlap your services for a day or two to avoid downtime.
  • Keep Records: Maintain records of all communications and agreements.
  • Understand Terms: Read and understand the terms of your new contract thoroughly.

Change Broadband Provider

Changing your broadband provider doesn’t have to be a stressful experience.

By following these steps and doing thorough research, you can switch providers smoothly and enjoy better internet service.

Whether you’re looking for faster speeds, lower costs, or improved service, making the change can be a great decision for your home or business.

Remember, the key to a successful switch is preparation and communication. Happy surfing!

Jun 28, 2024

Can Full Fibre Broadband Work Without a Landlin...

In today’s digital age, fast and reliable internet is more crucial than ever. As the demand for high-speed connectivity grows, many are exploring full fibre broadband as a superior alternative to traditional broadband services.

But one question that often arises is: Can full fibre broadband work without a landline?

The short answer is yes. Full fibre broadband can operate without a landline.

Understanding Full Fibre Broadband

Full fibre broadband, also known as fibre-to-the-premises (FTTP) or fibre-to-the-home (FTTH), delivers internet services directly to your home using fibre optic cables.

Unlike traditional broadband that uses a combination of fibre and copper (in the case of fibre-to-the-cabinet or FTTC), full fibre broadband offers a direct connection that provides significantly faster speeds and a more reliable service.

The Role of a Landline in Traditional Broadband

Historically, broadband services were delivered over the same copper lines used for landline telephones. This dual use of infrastructure meant that having a landline was a prerequisite for internet service.

This is particularly true for ADSL (Asymmetric Digital Subscriber Line) connections, where the internet data is transmitted along the same wires as voice calls.

Why Full Fibre Broadband Doesn’t Need a Landline

Full fibre broadband, on the other hand, utilises fibre optic cables that are solely dedicated to delivering internet services.

These cables use light signals to transmit data, which is far more efficient and faster than the electrical signals used in copper lines. Here’s why a landline isn’t necessary with full fibre broadband:

  1. Dedicated Infrastructure: Fibre optic cables don’t carry voice signals. They are designed exclusively for data transmission, eliminating the need for a traditional phone line.

  2. Independent Installation: When you get full fibre broadband, the installation involves laying down new fibre optic cables directly to your property. This process is independent of the existing copper phone lines.

  3. VoIP Services: If you still need a phone service, many full fibre broadband providers offer Voice over Internet Protocol (VoIP) services. VoIP allows you to make phone calls using your internet connection, so there’s no need for a separate landline.

Benefits of Full Fibre Broadband Without a Landline

Opting for full fibre broadband without a landline comes with several advantages:

  • Cost Savings: You can save money by not paying for a landline service you don’t use. This can be particularly beneficial if you rely primarily on mobile phones for voice calls.

  • Simplified Billing: With one less service to manage, your billing becomes simpler and more straightforward.

  • Future-Proof Technology: Full fibre broadband is designed to support future technological advancements and increasing data demands. By choosing FTTP, you’re investing in a technology that will serve you well for years to come.

How to Get Full Fibre Broadband Without a Landline

  1. Check Availability: Full fibre broadband is being rolled out across the country, but it’s not yet available everywhere. Check with providers in your area to see if FTTP is an option for you.

  2. Compare Providers: Different providers offer various packages and speeds. Compare their offerings to find the best deal that suits your needs.

  3. Schedule Installation: Once you’ve chosen a provider, schedule an installation. This typically involves an engineer visiting your property to lay down the fibre optic cables and set up the necessary equipment.

Conclusion

In conclusion, full fibre broadband offers a fast, reliable internet connection that operates independently of traditional landline telephone services.

By switching to FTTP, you can enjoy the benefits of cutting-edge technology, potentially lower costs, and the convenience of not needing a landline.

Jun 14, 2024

Full Fibre Installation for Rental Properties...

As a tenant in rented accommodation, the prospect of upgrading to full fibre broadband can be both exciting and daunting.

Unlike homeowners, tenants must navigate additional layers of permission and coordination, but with the right approach, the process can be smooth and straightforward.

Here’s a detailed look at what to expect and how to prepare for the installation of full fibre in your rental property.

Understanding Full Fibre Broadband

Full fibre broadband, or Fibre to the Premises (FTTP), delivers internet directly to your home using exclusively fibre optic cables, offering lightning-fast speeds and more reliable connectivity compared to traditional copper lines.

This upgrade is increasingly essential for modern digital living, especially for those working from home or who enjoy high-definition streaming and online gaming.

Key Differences for Tenants

Landlord Permission:

Unlike homeowners who can make decisions about their property independently, tenants must obtain written permission from their landlord or property management company before any installation work can begin.

This step involves explaining the benefits of full fibre, addressing any concerns about potential property modifications, and sometimes negotiating terms to ensure everyone is on the same page.

If you have any questions, feel free to reach out to our wayleave team at wayleaves@netomnia.com

Coordination with Service Providers

Homeowners can directly handle all scheduling and preparation for the installation.

In contrast, tenants must coordinate between the service provider, the landlord, and possibly the building management, especially if they live in multi-dwelling units (MDUs) (a block of flats/apartments).

This added layer of coordination ensures that everyone involved is informed and consents to the installation process.

Steps to Full Fibre Installation for Tenants

Research Providers:

The first step is to research which providers offer full fibre broadband in your area. Availability varies, so it's essential to check which companies service your location. Be sure to search deeper than just the well-known comparison websites, there can be better deals available!

Compare the packages they offer to find the best fit for your needs, considering factors like speed, cost, and customer service.

Request Permission from Your Landlord:

Next, draft a formal request to your landlord. This request should outline the benefits of upgrading to full fibre broadband, such as improved internet speed and reliability.

Assure your landlord that professional installers will handle the process with minimal disruption and highlight that this upgrade can increase the property's value and attractiveness to future tenants.

Provide the contact information of the service provider to address any potential concerns directly.

Coordinate with the Service Provider:

Once you have obtained permission from your landlord, schedule a survey with the service provider.

A surveyor will visit your property to assess the best route for the fibre cable.

This assessment may involve identifying where a small hole needs to be drilled for the cable to enter the property, ensuring the installation process will be smooth and efficient.

Prepare for Installation Day:

On the day of installation, ensure you are available to oversee the process. The engineer will install the Optical Network Terminal (ONT), typically near your existing router.

They will run the fibre cable from the street to your home, which may involve routing through shared spaces if you live in an MDU.

Once the installation is complete, the engineer will test the connection to ensure everything is working correctly.

Post-Installation Considerations:

After the installation, make sure that all work is tidy and any property modifications are minimal and reversible if necessary.

Discuss with your landlord any steps needed to restore changes if you move out. Now, with your new ultrafast broadband, enjoy the benefits of improved internet speed and reliability.

Tips for a Smooth Installation

Communicate Clearly:

Maintaining open lines of communication with your landlord and the installation team is crucial. Ensure everyone is informed about the installation schedule and any potential disruptions.

Be Present:

Being at home during the installation allows you to address any immediate issues or questions from the technician. Your presence ensures that the installation proceeds according to plan.

Check Lease Terms:

Review your lease for any clauses related to property modifications or the installation of new services. This review can help avoid any breaches of your rental agreement.

Document Everything:

Keep a record of all permissions, installation details, and communications with your landlord and service provider. This documentation can be invaluable if any issues arise in the future.

Conclusion

Upgrading to full fibre broadband as a tenant involves a few extra steps, but the benefits far outweigh the effort.

By securing landlord permission, coordinating effectively, and preparing for installation day, you can enjoy the fastest internet speeds available.

With this guide, you’re now equipped to navigate the process with confidence and bring the future of broadband to your rental home. Happy surfing!